Exchange Policy:

• You just liked the product, but you wished it came in a different shade, pattern, or size? we will be more than happy to exchange it for you. As long as it meets the condition.
• You can raise your Exchange request within 2 days of delivery on email contact@anayadesignerstudio.com or contact us on Whatsapp: +918160707035.
• If the Customer does not send a request for an exchange product within 2 days then, our support team will not be initiate exchange request.
• For the Damage product opening video is compulsory. We can exchange the product we want, after that we can pay up to Rs.300 for the remaining amount or give the coupon code.
• When customers wants highly priced products in exchange, they have to pay the difference amount online. The exchange request does not Provide COD(Cash on Delivery.
• We are Not Providing replacement in Stitched/Customized Products.
• Customers have to ship the product to our address(the address is in the footer of the website) for exchange orders. We are not able to provide you with any pickup services for Parcel.
• We will provide you Exchange product when we received the returned product and confirm that it’s been receive in a complete condition.
• When it comes to international orders (Out of India), we don’t have a policy for exchanging products at the present time.
• Our Team Shared you Process of the Exchange through Email or Whatsapp.
• When customers want to exchange an item, they have to ship it back to our address. We don’t have a pickup service at the present time.

Return/Refund Policy:

For Return:

• In that case, Customers have to ship the product to our address(the address is in the footer of the website) for exchange orders. We are not able to provide you with any pickup services for Products.
• For Damage Return:
• We’ll give you 100 Rupees to pay the cost of sending parcel back to us, or else we give you 200 Rupees if you accept the Product
• For the Damage product, opening video is compulsory.
• If you forget to record an opening video of the package, we won’t be able to help you with things like an exchange, return, or refund.

For Refund Process:

• We are Provide Exchange Policy for Any condition. But, still if you required Refund. we charge approximately 15% amount(which includes shipping, packing, and any other related costs by us in sending your package to you) from the entire value of order. The remaining amount will be credited in your account within 0-2 Working Days, once we received your return package in its complete and original condition.
• And if you want a complete refund for the Product that you return to us. We will send you a promo code for it. It is always accessible for single use.

Cancellation Policy

• If you want to cancel the order, you have to inform us within 24 hours of placing the Order.
• The status of an order cannot be modified after it has been confirmed and shipped.
• If you want to cancel your order before Shipped, your refund will be processed within 24 hours. Ensure that we deduct 6% of the entire order value. The remaining balance will be transferred to your account. if you do not receive your payments within 2-7 business days. Kindly connect us on email at contact@anayadesignerstudio.com or contact us on Whatsapp: +918160707035

Variance around Color and Description

The website’s descriptions of the available outfits include facts and product specifications that are quite close to the real values. While we take great care to ensure that the colours you see here are true, there may be some variations depending on your monitor’s colour settings and the conditions in which the photo was taken. Every customer who puts an order on anayadesignerstudio.com is fully aware of these little colour variations that may occur in reference to the real product; therefore, the client should keep the slight variation in mind when placing an order.

Issues That are associated with Decorative

Clothes with decorations like pearls and sequences have a tendency to break. Even with perfect handling, care, and packing, this cannot be controlled completely. During physical transportation, some of them may get displaced; therefore, you need not be worried if this happens when you unpack or wear your clothes since it is a common occurrence.