Frequently Asked Questions
We know that when you shop online, you might have some questions.
We’ve tried to answer the most common questions below, but if you still have questions, you can always get in touch with us as follows:
Email us at [email protected]
You can Whatsapp us at +918160707035.
We mostly ship to India. We also send packages out of India. Like the USA, UK, Australia, Mauritius, UAE, New Zealand, South Africa, Malaysia, Bangkok, and many more.
Please check below an overview of prices we charge on shipping, Domestic and International. In India, shipping is free. Outside of India, shipping costs depend on the country and the weight of your products.
Find out more about International Shipping.
- We worked with well-known couriers like Bluedart, Delhivery, and Ecom-Express to serve our Indian clients.
- For our international clients, we worked with couriers like Atlantic and Fedex.
Yes, the billing address can be different from the shipping address. But www.anayadesignerstudio.com will not ship to incomplete addresses.Customers must give their full addresses, including the Postal/Zip code.
- The delivery time depends on the location; In India, all metro cities and major cities are delivered within 3-5 days, whereas rural areas take 4-7 days.
- International shipments can take anywhere from 7 to 15 days, depending on the country.
Email us at [email protected] , call us on +91-9172288565. We’d love to help you with your queries. Please beware of fraud numbers displayed on internet. Only call us on the above mentioned number which is our official contact number.
ORDER RELATED FAQs
Please follow the instructions as they appear on your screen. However, should you need assistance during this process, call us on +91 8160707035. We will be happy to walk you through!
You are very welcome to get in touch with our customer assistance team via mobile, whatsapp on 9822022577. We would be more than happy to help you find your perfect Pratha buy!
Get in touch with us and we will be happy to giftwrap your product, add a personalised card and route it to the gift recipient’s address!
Once the order has been handed over to the courier agency, www.Prathasarees.com will email you a tracking code, along with the website link which will allow you to monitor the status of your shipment. The tracking code may take 24 business hours to activate on the tracking website. Please login and click on your orders, or call us on our helpline. We are here to help!
You will receive a mail with a link to track your orders upon dispatch of the same from our end .
No. If you want to cancel your order you can send email at [email protected] for cancel the order. In this mail, you need to mention your order no.
Or you can call on +918160707035. We can cancel it.
Yes. But, You can exchange your product at one time.
PRODUCT RELATED FAQs
Products on our website are hand crafted and specially created and handpicked for you. Due to the intricate and unique nature of the ethnic products available on our website, we take great pains in ensuring that we photograph all our products under standard lighting conditions so that the product image you see is as close to the product. However, there may be minor variations in the color of the fabric, dyes, prints or embroideries of the product image you see on your monitor / mobile phone screens / laptops etc and the actual product.
You may search for any product using the search icon above the menu list on the left . You may also search by Keywords such as a color, motif etc .. and you will get a list of matching results .
You are very welcome to get in touch with our customer assistance team via mobile, WhatsApp on 8160707035.
Yes, we do stich blouses. Please contact our fashion advisor for more details.
ANAYA DESIGNER STUDIO RELATED FAQs
- Shashwt Shah is founder of Anaya Designer Studio.
You may search for any product using the magnifying glass icon above the menu list on the left . You may also search by Keywords such as a color, motif etc .. and you will get a list of matching results .
You can contact us via email: [email protected] If you have any query then directly call on +918160707035 / +918849417089 WhatsApp also available.
USER RELATED FAQs
Please click “Forgot your password? “ link in the customer login page , input the email id registered with us and we will send you a mail to reset your password