FAQs
Frequently Asked Questions
We know that when you shop online, you might have some questions. We've tried to answer the most common questions below, but if you still have questions, you can always get in touch with us as follows:
Email us at contact@anayadesignerstudio.com
You can Whatsapp us at +918160707035.
SHIPPING RELATED FAQs
What countries do you ship to? We mostly ship to India. We also send packages out of India. Like the USA, UK, Australia, Mauritius, UAE, New Zealand, South Africa, Malaysia, Bangkok, and many more. What are your shipping charges for domestic and international shipment ? Please check below an overview of prices we charge on shipping, Domestic and International. In India, shipping is free. Outside of India, shipping costs depend on the country and the weight of your products. Find out more about International Shipping. Who are your delivery partners?- We worked with well-known couriers like Bluedart, Delhivery, and Ecom-Express to serve our Indian clients.
- For our international clients, we worked with couriers like Atlantic and Fedex.
- The delivery time depends on the location; In India, all metro cities and major cities are delivered within 3-5 days, whereas rural areas take 4-7 days.
- International shipments can take anywhere from 7 to 15 days, depending on the country.
ORDER RELATED FAQs
What is the process once I have selected the products that I wish to buy? Please follow the instructions as they appear on your screen. However, should you need assistance during this process, call us on +91 8160707035. We will be happy to walk you through! I would like some assistance in choosing my products. What are my options? You are very welcome to get in touch with our customer assistance team via mobile, whatsapp on 9822022577. We would be more than happy to help you find your perfect Pratha buy! How do I send a Pratha product as a gift? Get in touch with us and we will be happy to giftwrap your product, add a personalised card and route it to the gift recipient’s address! How can I check the status of my order? Is it possible for me to track my order? Once the order has been handed over to the courier agency, www.Prathasarees.com will email you a tracking code, along with the website link which will allow you to monitor the status of your shipment. The tracking code may take 24 business hours to activate on the tracking website. Please login and click on your orders, or call us on our helpline. We are here to help! You will receive a mail with a link to track your orders upon dispatch of the same from our end . Can I Cancel My Order? No. If you want to cancel your order you can send email at contact@anayadesignerstudio.com for cancel the order. In this mail, you need to mention your order no. Or you can call on +918160707035. We can cancel it. Can I Return My Order? Yes. But, You can exchange your product at one time.PRODUCT RELATED FAQs
Is the Product Look same as it looks on the Website?- Yes
ANAYA DESIGNER STUDIO RELATED FAQs
Who is the Founder of Anaya Designer Studio- Shashwt Shah is founder of Anaya Designer Studio.